Customer Reviews
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Amazing!!!
Good morning -
The two gentlemen who just came to repair my carpet, well....they were amazing. I can't give enough praise!
Thank you so very much, your entire organization, for a marvelous job well done.
If I ever again need repair or cleaning work done for my carpet, it is a no brainier. I'll be calling you. I'll also hold no hesitation to refer anyone to you for carpet care in the future!
Again, thanks!!
-Tony Kring
5 Stars!!!
5 Stars for Austin & Dom! Will use again!
Great!!
Austin & Chris were great!!! Will use again!
Pleasant!
Both David & Dom were pleasant to speak with!
Great Job!!
David & Dom did a great job! Quick & courteous!!
Very Good!!!
Danny & Chris were very good about doing a complete job!
Great Company!
Danny & Chris were professional & competent!!
Great!!
Great service, very professional, will use them again!!!
Sq. Footage
Charged square foot rates based on "wall to wall" when the room is filled with furniture.
Response: Square foot rates are only for Groupon deals. We have to list sq. feet vs. room rates for Groupon to accommodate the various situations of all customers to provide the most fair rates. Our company policy is to give the lead technician full discretion on how to charge sq. feet depending on how much furniture or other items they have to go around, which takes more time to clean than an empty room.
Excellent Job!
They fixed a hole in our carpet that our dog did and did an excellent job! I can't tell where the hole used to be at all and the 2 guys that came over were very friendly and professional, and the price was very reasonable. I would highly recommend this company.
Outstanding and Professional!
Both guys showed up on time, did an excellent job, and were the most courteous and professional gentlemen they could be. Such a welcome relief from some other companies who act like they couldn't care less. They even found ways to save me money by utilizing a plug instead of a patch on my carpet, and made sure their work was thorough and complete. All around great company, from technicians to the customer support. I would highly recommend them to anyone looking for quality work at a great price with excellent customer service.
Excellent Job!
Excellent cleaning job! The crew was professional and very quick at getting our carpets cleaned. We highly recommend them.
WONDERFUL JOB; VERY HAPPY
Kara, I called Jessica and told her they did an outstanding job (Danny & Austin). I’ll definitely use you all again. You have a great company. P.S. Jessica is one of the BEST customer service individuals I’ve ever dealt with
Very pleased!!
I just wanted to let you know that we are VERY PLEASED with the job you did yesterday. Our Berber weave carpet was flat and "tired" looking. Now it is clean and the texture looks like new. Sam and his co-worker were prompt, professional and friendly. All in all, a very positive experience. We'll be calling you again.
Best,
Gary
Repeat customer
I have used Fetz three times now. They have been able to return my pet stained, smelly carpet to a state that I did not think was possible. I would highly recommend them.
Carpet Cleaning
I had my carpet cleaned recently by Fetz and it was the the BEST EVER carpet cleaning service and I just want to spread the word--I HIGHLY recommend them!
EXCELLENT!
Fetz just completed another excellent job on my carpet. I recommend Fetz to all of my friends and family. Very professional and courteous staff.
Great Job!
Professional, nice and great job cleaning up the carpets and spot cleaning. I even did the pet cleaning, since our previous owners had a pet, and it helped a lot. They also stretched our carpets and that made a HUGE difference in our living room. Thank you!
Great Results!
We have two dogs, and were fostering two young puppies with no house training. We had deep soaked in urine stains that had set for a month and I thought would never come out. Fetz came in and quickly assessed our situation. They were able to get the stains and the smell out easily. They were very professional and seemed to do it in no time. Our carpet looked and smelled like new! I would highly recommend this company to any of our friends.
Highly Recommend
As a real estate agent, I will recommend Fetz to all my clients. They just cleaned a Villa for one of my clients and they could not be more happy. Fetz was on time or should I say early to the job. They were able to remove wheelchair marks from the carpet and stretched the carpet in the closet. Thanks for a great job!