Water Damage Restoration

Do you have a flooded house, a flooded basement, or a sewer backup that needs cleaning?  Overwhelmed and don’t know where to start?  The pros at Fetz can take care of your water damage A to Z.  Water everywhere?  No problem…our high suction truck mount steam extraction system will get rid of it!  Is the thought of dealing with the insurance company to file a claim overwhelming?  Our staff is experienced at handling insurance claims for our customers, and we will even work directly with your agent or adjuster.  We are here to take the stress out of your situation!
 
  • Water Damage Clean up

Water Damage Kansas CityWater Damage can be devastating, fact is:
- Basements Flood
- Pipes Break
- Sewer Lines Backup
- Bathtubs Overflow
- Water Damage Happens
- And More…
Water Damage is something that needs to be dealt with quickly and correctly. We provide immediate service in the event of a flood. The sooner the water is removed, the less damage. Improper or incomplete drying can result in a variety of unpleasant consequences, now and well into the future.  By having water extracted quickly, you help prevent mold, mildew, and various types of bacteria that are present in standing water, your carpet, and padding.Fetz uses the truck mount extraction with high powered extraction to remove all water.  For smaller flooded areas we also provide services with the use of the weighted extraction which allows us to extract water out of the carpet and pad without pulling back the carpet and requiring repair.  Once we have finished the extraction process, our commercial drying equipment will remove any and all moisture that remains in the wet carpet and padding as well as wet drywall & other materials which develop mold easily without proper drying.  We will even replace the padding if needed!
- Recognized by the EPA as the only effective way to remove water, remove pollutions of mold, mildew and bacteria, and provide restoration cleaning of damaged carpet.
 - Most effective to remove water and moisture from the carpet, padding and surface.  Most effective way to prevent or treat mold and mildew.
 - #1 recommended method by Shaw Industries, the world’s largest carpet manufacturer.
 - We are committed to providing our customers with the best service in the market and one whom you can trust.
 - We offer the best 24/7 emergency services and professional advice to our clients.
-  We provide a professional and rapid service to all of our customers.
 
  • Sewer Backup Restoration

Sewage backup is a form of bio-hazard, and must be treated as such when cleanup efforts are required inside your home.  Sewage backups not only present the problem of unpleasant odors but, they may also cause property damage and unhealthy living conditions. Directly inhaling the fumes from sewer backup waste can make you very ill. Untreated sewage contains disease-causing organisms such as bacteria, viruses, and parasites. Contact with contaminated water can cause skin infections and rashes.  If ingested accidentally via improperly cleaned hands or food preparation surfaces, these contaminants can cause nausea, abdominal pain, vomiting, and diarrhea. Respiratory infections and allergic reactions may also result from inhaling associated airborne microorganisms. There is also the risk of toxins, viruses and parasites within the sewage. Of course, it should be cleaned as soon as possible. However, this should be left up to experienced and trained technicians to do the sewage cleanup. A professional company will be able to conduct the sewage cleanup in a safe manner.

 

How to Safely Remove, Disinfect & Dry Properly

When sewers back up into homes, the damaged area must be thoroughly cleaned and disinfected to reduce the risk of disease. The most sanitary method is to use truck mount extraction by a carpet cleaning or water restoration company.  The humidity in the damaged area should also be lowered by opening up the house, removing standing waste-water, and using commercial dehumidifiers.  Additionally, pulling back carpet & drywall, as well as the baseboards should be opened to allow circulation.
The contents of the damaged area should then be sorted to separate salvageable furnishings from unusable debris. Materials that were exposed to the waste-water, and cannot be thoroughly steam cleaned or disinfected, should be disposed. All potentially contaminated food items, cosmetics, stuffed animals, and baby toys should be discarded. Soiled clothing and small throw rugs should be thoroughly washed in warm or hot water, or with bleach if possible. Carpet padding will need to be removed & replaced.  And if cleaned quickly, carpet can be salvaged with a deep hot water extraction cleaning.
Discarded items should be sealed in heavy plastic garbage bags and disposed.
 

Why Use a Professional Cleanup Company?

If damage was not cleaned or dried properly by a professional, or waiting too long (approx. 24hrs), you run the high risk of doing extensive damage.  This would require the removal and replacement of damaged wallboard and wall insulation to avoid indoor air quality problems later. Wallboard acts like a sponge, drawing moisture up above water level. It becomes very fragile if it stays wet for long and will fall apart when bumped. Even if the area is dried out, contaminants may have gotten up behind the drywall and dried inside. Microorganisms can penetrate deep into soaked porous materials, such as wood and drywall, and continue to damage these materials long after the overflow event is over. Even after everything has dried out, these microorganisms can later be released into the air and trigger allergic reactions when inhaled. Wooden wall studs and sills probably won’t need to be replaced if they are thoroughly cleaned, disinfected, and allowed to dry properly. Since the studs and sills will be covered by new wallboard and painted, they will be removed from direct human contact.
The drying out process can take several weeks in an enclosed area such as a basement or crawl space.   The growth of microorganisms will continue as long as the humidity remains high. If the damaged area is not cleaned and dried out properly, a musty odor (signifying the continued growth of microorganisms) can remain long after the sewage overflow.
 
  • Insurance Claims

Where to Begin Once You have Found Damage?

1. Determine cause of water or mold damage and try and stop the water.
2. Call Fetz for Water or Mold Remediation ASAP!!!  It’s imperative to get any water extracted and dried within 24 hours to prevent mold growth.  Mold begins to be active within 72 hours.
3.Call your insurance company to check on coverage of damage and amount of deductible.
 
Most Common Damages Covered by Most Insurance Policies:
- Pipe Break
- Sump Pump Failure
- Sewer or Waterline Backup
- Fixture Leak
- HVAC Leak
 
Fetz makes it easy to process your damage claim through insurance with little work on your part!  You can be as involved in the process as little or as much as you like.  We are experienced with filing insurance claims with many different companies.  Our company uses an industry standard estimating program to calculate costs based upon insurance rates for a smoother claim.

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